Welcome to Bear Claw, we hope you enjoy your stay!
Below is some helpful information to make your stay comfortable and enjoyable!
CONTACT US: 970-871-9100
WIFI CODE: skiin2420skiout
Masks Required in all Public Spaces
Whether you are going to the pool, fitness center, riding the shuttle, or walking through the halls of the building, masks covering mouth and nose are required in all spaces at Bear Claw outside of your residence. Please maintain a safe physical distance from others and abide by current public health orders.
Complimentary On-Call Property Shuttle
“Elevated Rides” is a new mobile app for ride services within the resort area and downtown Steamboat Springs. When requesting a ride using the app, you’ll be able to see a live wait time and track your driver’s progress in real time. The shuttle is scheduled to be available daily throughout the winter season from 7:00am – 11:00pm.
How to download & set up the app:
- Click here to download the app on Google Play, click here to download the app on Apple App store, or search for “Elevated Rides.”
- Open the app and click the orange “Register” button.
- Fill out your info, choose a password, and enter your Access Code (see below).
- Click “Create Account” and you are ready to ride!
Bear Claw I Access Code: ST3144
Bear Claw II Access Code: ME5451
Please be advised, masks must be worn throughout the shuttle ride. Due to mask regulations, please do not consume beverages on the shuttle. When ordering a shuttle ride, ensure you have entered the correct number of people in your party. Non-compliance may result in refusal of service.
Bear Claw Lounge
The Bear Claw Lounge (located on the 2nd floor of the Bear Claw II building) is open daily at 4pm. Stop by for a specialty cocktail “to-go” whether you’re spending time by the fireplace in your condo or you’re on your way out to the pool & hot tubs.
Pool & Hot tubs
- The pool and hot tubs are located on the 2nd floor of Bear Claw II.
- Reservations are required for 30 minute time slots. 22 people maximum at one time in the pool area.
- Maximum of 2 reservations per day, per unit.
- Please call the front desk by dialing “0” from a unit phone or call 970-871-9100 to make a reservation up to 24 hours in advance.
- No glass is allowed in the pool area.
- Towels are available in the pool area and must be returned to the hamper in the pool area.
- Sauna is closed due to COVID-19 regulations.
- Reservation times:
- 10:00am – 10:30am
- 10:45am – 11:15am
- 11:30am – 12:00pm
- 12:15pm – 12:45pm
- 1:00pm – 1:30pm
- 1:45pm – 2:15pm
- 2:30pm – 3:00pm
- 3:15pm – 3:45pm
- 4:00pm – 4:30pm
- 4:45pm – 5:15pm
- 5:30pm – 6:00pm
- 6:15pm – 6:45pm
- 7:00pm – 7:30pm
- 7:45pm – 8:15pm
- 8:30pm – 9:00pm
- 9:15pm – 9:45pm
- 10:00pm – 10:30pm
Fitness Center
- The Fitness Center is located on the 2nd floor of Bear Claw II.
- Reservations are required for 1-hour time slots. 1 person maximum or 1 family group maximum occupancy.
- Please call the front desk by dialing “0” from a unit phone or call 970-871-9100 to make a reservation up to 24 hours in advance.
- Reservation Times:
- 6:15am – 7:15am
- 7:30am – 8:30am
- 8:45am – 9:45am
- 10:00am – 11:00am
- 11:15am – 12:15pm
- 12:30pm – 1:30pm
- 1:45pm – 2:45pm
- 3:00pm – 4:00pm
- 4:15pm – 5:15pm
- 5:30pm – 6:30pm
- 6:45pm – 7:45pm
- 8:00pm – 9:00pm
- 9:15pm – 10:15pm
Housekeeping
- Please call the Front Desk for any Housekeeping requests.
Check out
- Check out is at 10 am.
- Late check out is not guaranteed and may incur a fee.
- Please let us know if you need help with your luggage prior to your departure.
Front Desk
- Dial “0” from your unit phone to reach the Front Desk or call 970-871-9100. Hours of Operation are 7am-11pm.
Concierge Services & Activities
- Our team is here to provide complimentary concierge services to make your Steamboat vacation memorable. Please contact reservations@steamboatelevated.com for more information.
AFTER HOURS EMERGENCIES: 970-819-6161
- If you are in need of immediate assistance, call Strong Arm Security and the on-call staff will be notified.